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3501 Lake Eastbrook Blvd. SE
Suite 335
Grand Rapids, MI 49546
(616) 452-6664

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Safe Haven Ministries' Bookstore: Frequently Asked Questions

Book Categories:
Domestic Abuse
Resources from a Religious Perspective on issues of Domestic Violence

Safe Haven Ministries' Bookstore is dedicated to educating and empowering the victims of domestic violence, strengthening the family and nurturing Christian faith. All proceeds from book sales will be used to cover the cost of maintaining our website so that we can be here to help the victims of domestic abuse when they need us. Safe Haven Ministries' bookstore is in association with Amazon.com and receives a percentage (5 to 15%) from the sale of books and videos originating from our bookstore. Amazon.com handles the actual ordering and shipping process. Below are some helpful answers to frequently asked questions.

When and how does Safe Haven earn 15% of a sale?
In order for us to be credited for 15% of a sale you must buy a book/video that is featured within our store by clicking on its title or book cover. Our associate's ID code is embedded in the link and takes you to Amazon.com for the actual ordering process.

When and how does Safe Haven earn 5% of a sale?
When you do not find a particular title in our bookstore that you want, you can search for it at Amazon.com by using the search box on any of our bookstore pages. Our ID code is embedded there also and we will earn 5% of any sales even though that title is not listed directly in our bookstore.

As long as you click over to Amazon.com THROUGH OUR BOOKSTORE we will be credited with the appropriate percentage.

How safe is it to order using a credit card?
Amazon.com Safe Shopping Guarantee protects you while you shop at Amazon.com, so that you never have to worry about credit card safety. Period.

We guarantee that every transaction you make at Amazon.com will be 100 percent safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Amazon.com.

What is Amazon.com's return policy?
Within 30 days of receipt of your order, you may return any of the following items for a full refund:

• Any book in its original condition, or any book we recommended and you didn't enjoy (regardless of the condition)

• Any unopened media (music CD, cassette tape, vinyl record, DVD, VHS tape, videogame or software).

• Any other merchandise that's in new condition including original packaging and accessories.

Click here for more details on the return and cancellation policies.

What are the shipping charges?

Amazon.com can ship to virtually any address in the world. Click here for Amazon.com Shipping Rates and Policies.

 

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